Privacy Policy

Thanks for using IncrediBuild and visiting our website. Here we describe how we collect, use and handle your information when you use our website and software. ‘We’, ‘us’ or ‘our’ means IncrediBuild Software Ltd., and ‘you’ means the user of our website or software.

What kind of information we collect and how we use it

Information you provide

When you browse our website and are interested in our product/s, we require you to fill out a form. By completing and submitting a form, you agree to provide your personal information voluntarily. We will use this information to open your account so you can purchase license to our software.

The information we require is as follows:

  • Name
  • E-mail address
  • Telephone number
  • Company name
  • Mailing address
  • How did you hear about us

Communication with us

You may also email us directly. If you do so, we collect the information and content you provide to us, including personally identifying information such as your name, email or other contact information. We will use the email address you provided in order to respond to your inquiries and/or other requests. We will also add your email address to our mailing list. You may opt-out of our mailing list at any time as described below.

Other information collected by Google Analytics. We use web analytics services provided by Google   (Google Privacy Policy)which uses JavaScript and cookies to help us analyze how visitors use the site. These services may use cookies and other technologies (such as pixel tags) to collect information, including personal information, for analytics. We will also share with them some of the information we collected from you that is required for analytic purposes. The way your information is handled and used is described in the privacy policies Google which you can find in the links above.

Cookies are very small text files stored on your computer by your web browser for record-keeping purposes and sometimes to track information about them which means we can recognize that you have visited our website. You may choose to set your web browser’s settings to refuse cookies, or to alert you when cookies are being sent. If cookies are refused, you will still be able to use our website, and anonymous data will still be collected in our internal transaction logs. By accepting cookies, you consent to the processing of data in the manner and for the purposes set out in these privacy policies mentioned above.

The security of our systems

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to maintain our website and communicate with you. We use commercially reasonable physical and technical safeguards to secure your data and protect it against unauthorized access, alteration of destruction. We encrypt highly confidential information communication by using SSL. However, we cannot guarantee the security of your data, which may be compromised by unauthorized entry or use, hardware or software failure, and other factors.

Your opt-out rights

With respect to collection of information

You can stop all collection of information by us requesting to opt-out via email, at  [email protected]  If you choose to opt-out, we may not be able to provide you with the services offered through our website. Opting-out from us does not mean your information is deleted from the records of Google Analytics. If you wish to opt-out from Google Analytics , please contact them directly as instructed in their privacy policies mentioned above.

With respect to our mailing list

Each email communication we send you will contain instructions permitting you to opt-out of receiving future communications sent to our mailing list. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our email mailing list, please contact us at: [email protected] Note that on occasion we send service-related announcements to our customers, and you may not be able to opt-out of these communications.

Data retention and deletion

We may retain information regarding you and your use of our website and software, including personally identifying information, for as long as needed to provide you with services related to the software and the uses described in this Privacy Policy. This often means that we will keep information for the duration of your account.

Children

Our website and software are not directed towards and may not be used by persons under 15.

Changes to our privacy policy

We reserve the right to alter our privacy policy at any time. We will notify you of any alterations by posting it on our website, by email or otherwise. We will also change the updated date at the bottom of this page.  If you do not agree to the altered privacy policy, you may stop using our website. We suggest that you frequently check this page for any changes in case we update without notifying you to stay informed about how we are helping to protect the personal information we collect.

Contact Information

If you have any questions regarding privacy while using this website, or have questions about our practices, please contact us via email at [email protected]

Last updated and effective as of January 1st, 2018.